FEMA services for individuals with disabilities include:
- Transportation services for people who use need help getting around;
- Emergency shelters;
- Practical sleeping arrangements;
- Places to apply in person;
- Online/Mobile registration;
- Braille, large print, and audio versions of important documents;
- Sign Language, interpreters, communication aids, and captioned videos;
- Service animal friendly shelters; and
- Medical care.
These services are managed by the Office of Disability Integration and Coordination. It helps governments and groups help people.
Protecting your rights:
Disaster relief providers are not allowed to discriminate against you. If you experience unfair treatment, or cannot access relief services because of your disability, you can:
- Call the FEMA helpline at (800) 621-3362.
- File a complaint with FEMA’s office of Equal Rights at this website.
- File a charge of discrimination with the U.S. Department of Health and Human Services Office for Civil Rights at this website.
- Contact your local Disability Protection and Advocacy System at this website.